Who do I reach out to with any caseload related or clinical questions?
For any clinical questions, please feel free to reach out directly to the Clinical Director of your discipline. Our current Directors are: Special Instruction: alexandria@bloomerhealth.com, Speech Language Pathology/Clinical Fellows: amelia@bloomerhealth.com, Occupational Therapy: vivian@bloomerhealth.com, Physical Therapy: patricia@bloomerhealth.com, and Applied Behavior Analysis: aryn@bloomerhealth.com
Where do I find the 2026 pay table?
Please refer to the 2026 Welcome Packet, on pages 7-8.
What is the Pay Policy?
We will not compensate notes written more than ten calendar days from the date of service. Date of service is defined as the date a therapist signs a written note. There will be no exceptions unless therapist notifies administration of an issue and receives a waiver. We will not compensate therapists until the family countersigns the session note. Please work with Celestine, celestine@bloomerhealth.com, if you need help. It is the therapists’ responsibility to ensure that families confirm the case documentation.
Notes that are overlapping within the Bloomer Health system will not be reimbursed until the error is resolved. Please track this through the Therapist Dashboard and resolve using the “resolve” button/Calendar. John Mark, johnmark@bloomerhealth.com, can help you if you have any problems. We do not know in advance if the therapist submitted Session Notes with another agency, or if a different therapist claimed the time slot with the child. We will be more aggressively pursuing resolution to such issues and expect the therapist to participate.
Who should I reach out to for questions regarding Human Resources, such as payment, benefits, enrollment, or continuing education?
For any HR related concern, please email humanresources@bloomerhealth.com
What steps do I take when I receive a direct referral?
If you are referred to a new case from a parent or daycare, please first ask for the initial of the child, the EI number, and the Service Coordinator’s name. Once received, email admin (admin@bloomerhealth.com) and they will handle assigning you the case once the Service Coordinator sends the paperwork and authorization.
How do I request an increase in services?
To request an increase in services, you must wait a minimum of three months from the initiation of services before making a request, unless there has been a significant change in a child’s medical diagnosis. Service Coordinators/EIOD (Early Intervention Official Designee’s- who approve services) will not review an increase request until then. It is possible to write a request (forms–> service change) and submit it along with an amendment progress report so that it is on file for the next IFSP review.
How do I handle frequent cancellations?
We understand that frequent cancellations can be frustrating, and we want to make sure you feel supported when navigating this challenge with a family. One of the most effective tools is setting clear expectations from the very start — during your initial visit, take a moment to explain the importance of consistent attendance and how it directly impacts the child’s progress toward their IFSP goals. If cancellations become a pattern, we ask that you offer the family at least three reminders or attempts to re-engage before considering dropping the case, as families sometimes need additional support or encouragement to maintain consistency. Should the pattern continue despite your efforts, please don’t hesitate to reach out to our admin team — we can connect with the child’s Service Coordinator (SC) to address barriers, reinforce attendance expectations, and work together to find a solution that keeps the child’s services on track.